REAL-TIME FEEDBACK ON PATIENT SATISFACTION AND FUNCTIONAL VISION

Built specifically for ophthalmic surgeons who perform cataract surgery, RayPRO is a free mobile and web-based digital platform that proactively collects an insightful blend of Patient Reported Outcomes (PROs) over three years.

Easy-to-understand reports are presented in real-time via the intuitive RayPRO dashboard that can be accessed anywhere, anytime.

RayPRO is free for
users of RayOne IOLs

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Visit our Support page for How-To Videos, FAQ’s, and more

WHAT CAN RAYPRO BE USED FOR?

  • Insight into surgical and service performance.
  • Promotion of surgical services to new patients.
  • Evidence during appraisals and recertification.
  • Peer comparison based on patient outcomes.
  • Supporting clinical studies.
  • Auditing of IOL usage.

Reported outcomes at your fingertips

HOW RAYPRO WORKS

  1. Patients are registered on RayPRO within seconds, by the surgeon or nurse.
  2. Patients are invited to confidentially answer five short online questionnaires over three years about their satisfaction, spectacle independence, dysphotopsia and follow-up procedures.
  3. RayPRO analyzes the responses and displays aggregated trends about patients, clinics and Rayner IOLs.

The RayPRO dashboard and reports can be accessed anytime using an internet browser or the RayPRO app for iOS and Android smartphones.

Focused on what matters

FOCUSED ON WHAT MATTERS

RayPRO captures a unique blend of satisfaction and functional vision feedback over three years to generate patient insights after cataract surgery.

  • Patients are emailed a link to a questionnaire that can be completed in just a couple of minutes.

  • Patients do not need an account or password, and all responses are confidential and anonymous.

  • All questions are answered using slider-scales and tick boxes.

 

 

 

 

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  • Gender (optional)
  • Year of birth (optional)
  • Satisfaction with the surgeon.
  • Satisfaction with the hospital.

Heading arrow 3 Months

  • Satisfaction with the surgery outcomes.
  • Spectacle independence at multiple distances.
  • Achievement of target refraction.

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  • Satisfaction with the surgery outcomes.
  • Any visual disturbances experienced in day and night lighting conditions.
  • Additional procedures in the last 12 months.

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  • Additional procedures in the last 12 months.

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  • Additional procedures in the last 12 months.

Real-world patient feedback in real-time

PATIENT REPORTED OUTCOMES AT YOUR FINGERTIPS

The RayPRO dashboard gives you a broad range of interesting and live metrics wherever you are – including:

  1. Surgeon satisfaction
  2. Hospital satisfaction
  3. Outcomes satisfaction
  4. Time spent wearing glasses for activities at multiple distances
  5. Achievement of target refraction
  6. Dysphotopsia in day and night lighting conditions
  7. Additional procedures – laser treatments and supplementary lenses
  8. IOL usage
  9. RayPRO registered and active patients

Reports can be filtered by:

  • Time – observe improvements to your metrics over weeks, months or years.
  • Hospital – measure differences between your public and private clinics.
  • IOL model – identify changes based on IOL model.

Data can also be exported to Microsoft Excel® for bespoke analysis.

SEE HOW YOU COMPARE TO YOUR PEERS WITH THE RAYPRO SCORE

RayPRO features an intelligent algorithm that dynamically calculates a personal percentage score based on a combination of surgeon and outcome satisfaction, plus target refraction attainment.

RayPRO Score surgeon rankings are available by country, continent and all RayPRO users.

Note: only you can see your RayPRO Score and ranking.

Developed specifically for Cataract Surgery

MINIMAL INPUT, MAXIMUM OUTPUT

RayPRO is an exciting new solution to support the collection, analysis and reporting of patient outcomes after cataract surgery – designed with speed and simplicity in mind.

Once a patient has been registered, RayPRO automatically collects meaningful Patient Reported Outcomes (PROs) over three years.

Key metrics about patient satisfaction and functional vision can be accessed on the intuitive RayPRO dashboard, filterable by hospital, time period or IOL model.

Traveling or at a congress? Use the RayPRO app for iOS and Android smartphones to monitor your personal performance, as well as see how you compare to peers with the RayPRO Score.

OTHER RAYPRO FEATURES

  • Access your patient list, add notes and edit patient details.

OTHER RAYPRO FEATURES

  • Receive RayPRO information and support, via Messages.

 

ABOUT RAYPRO

RayPRO is a completely FREE digital tool to support users of RayOne IOLs.

For media opportunities, please contact USMarketing@rayner.com

RayPro Enquiry

PROTECTING PATIENTS’ PRIVACY AND DATA

  • Confidential questionnaire responses:
    All questionnaire responses are anonymous to protect patients’ privacy and encourage honest feedback. RayPRO key metrics and reports are not activated until there is a minimum of 10 patient responses.
  • Patient consent:
    Patients must provide a positive opt-in for RayPRO registration and data processing. If consent is not covered by existing hospital paperwork, RayPRO patient leaflets are available which make obtaining consent fast and simple. Consent is then verified when patients click the emailed questionnaire link. Patients can opt-out of RayPRO at any time.
  • Data security:
    RayPRO is designed to be GDPR and HIPAA compliant.

    RayPRO is subject to a data sharing agreement which must be agreed to during the surgeon registration process.

Coming soon register for interest

DOWNLOADS

RayPRO Surgeon Brochure

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Tim Clover (Rayner CEO): The future of cataract patient insights

For more information about RayPRO,
speak to your local Rayner representative today or contact raypro@rayner.com